Security

The well-being of our residents at Private Estate is of utmost importance to the Homeowners Association (HOA). Electrified perimeter fencing and security guard patrols during night time are currently the means by which security is provided to our residents.

It is not the intention of the HOA to provide and all-inclusive, criminal-proof protection of estate residents and their properties. The main aim of the security measures in place is to minimize the risk of intrusions, burglaries and personal attack and not the elimination thereof. The HOA therefore takes no responsibility for any possible loss, liability or damage of whatsoever to any residents, their property or any third party as result of any criminal incident.

For details of the VDL Security WhatsApp Group, please click here…

The Estate has an excellent security record and we believe that this is because of the security measures put in place and due to our vigilant and security conscious residents.

The HOA recommends the following measures to ensure we continue with the good record we have on security:

ON THE ESTATE

* Never allow tail-gating at the entrance gate unless you are 100% sure the person following you is a resident or someone you know personally

* Always be on the lookout for anything that looks suspicious in the main front entrance area. This can be suspicious looking persons, vehicles, devices or obstacles, etc. etc. If you do see anything that looks suspicious or out of the ordinary report it to the security guard on duty or to the Estate Manager immediately. If the Guard is not in the guard house and on patrol and cannot be found, phone the Estate Manager. If the Estate Manager is not available immediately make contact with the local police office or Watchcon. Other Emergency numbers…

* If you have a domestic worker, never give them a remote for the main gate. This is a very serious offence and can have serious consequences for offending homeowners. Keys are available at our Managing Agent for the pedestrian gate for workers and regular visitors on foot. Please note that access to the pedestrian gate is controlled by an electronic timer which allows entrance and exit only between the hours of 7h00 in the mornings and 18h00 in the evenings.

* Remotes for the Main Front Gates can be obtained from the Managing Agent during working hours

* If you notice any visible defect, damage or possible tampering to the electric fencing or palisade fencing securing the boundary of your property please report it immediately to the Estate Manager.

AT YOUR HOME

* Have security gates installed to front door entrances

* A security gate installed inside your unit between your bedrooms and the rest of the home is also a good idea to prevent a possible intruder from getting access to occupants while they are sleeping.

* Have burglar bars installed to all opening windows, especially on the ground level Please see Clause 9.5 pertaining to burglar bars and safety devices: An owner may install burglar bars or any safety devices for the protection of his unit provided the Committee has first approved the nature and design of the installation

* Have a burglar alarm installed. Residents can enter into contracts with armed response security companies for extra protection. Please note that no alarm sirens are allowed to be installed outside a unit. Sirens need to be installed inside the building or in the unit’s roof space.

* Always keep garden gates locked

* Keep a record (name, ID, contact number and address) of persons allowed on your property to provide services e.g. domestic workers, gardeners, contractor workmen

* Keep some outside lights on during night time or install movement sensitive spot lights in dark areas

* Ask one of your neighbours to keep an eye on your property when you are going away for extended periods

* Share your contact telephone numbers with your neighbours which they can use to contact you in cases of emergency when you are not home

* Always be on the lookout for anything that looks suspicious or out of the ordinary

For Main Access Gate Procedures please view this document...

FREQUENTLY ASKED SECURITY QUESTIONS

1. Where do I get remotes for the Entrance Gates?

Remotes can be obtained from the Managing Agent during office hours. Please note that new remotes need to be programmed on-site at the gate and that time will be needed to organise for this to be done. The Managing Agent will be able to give you an idea on how long it will take.

2. How many remotes are allowed per household?
Each homeowner is eligible for two remotes. Homeowners who have sold their units are required to hand their remotes in before leaving the Estate. These remotes can be given to the Estate Manager. Additional remotes can be purchased from the Managing Agent.

3. How does my domestic worker get access to the Estate?
Domestic workers and regular visitors on foot are required to use the pedestrian gate at the main entrance. Keys for this gate are available at our Managing Agent. Please note that access to this gate is controlled by an electronic timer which allows entrance and exit only between the hours of 7h00 in the mornings and 18h00 in the evenings.

4. What to do when I hear someone breaking into my house at night?
If you have an alarm installed, immediately press your Panic Button to sound your alarm. If you have signed up with an armed response security company, follow their instructions in situation like this. If you have no armed response coverage you will need to phone the local police office or Watchon. The Estate’s security guard on duty will not able to assist you with a situation like this because that is not part of their duties and they are not trained to apprehend intruders.

5. How do I allow access for my visitors into the Estate?

For Main Access Gate Procedures please view this document...